I HATE QWEST. We have had the most awful service from them the whole time we've lived in our current apartment. Why not switch you say? Because our apartment owners signed their soul over to Qwest, making them the only company to provide phone/cable/internet in our complex. A miniature monopoly. We will never sign with them again.
Our apartmen in CA has all the utilities included, except the very cheap landline (like $7). I will be singing the allelujah chorus when I have to pay bills.
Banks who do bad business are also on my black list. We were part of Wamu, and now the change to Chase (who hasn't won my heart either) has cost me $20. California credit union, here I come!
A happier, less hateful post will be on the way soon.